privacy policy
SECTION 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address and e-mail address.
When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.
E-mail marketing (if applicable): With your permission, we may send you e-mails about our shop, new products and other updates.
SMS Marketing (if applicable): By entering your phone number when ordering, you agree to receive SMS messages (for order tracking and abandoned cart recovery), as well as promotional offers. Text messages do not exceed 4 per month. You can unsubscribe at any time by texting STOP.
ARTICLE 2 - CONSENT
How do we obtain your consent?
When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule delivery or return a purchase, we assume that you consent to the collection and use of your information for this purpose only.
If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.
How do I withdraw my consent?
If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@superchictoys.com.
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 - SHOPIFY
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information related to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information related to the purchase transaction is deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.
The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.
For more information, please see the Shopify Terms of Use here or the Privacy Policy here.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
In general, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these suppliers, we recommend that you carefully read their privacy policies so that you can understand how they will treat your personal information.
Keep in mind that some suppliers may be located or have facilities in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third party provider, your information may be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, information belonging to you that was used to complete the transaction may be disclosed under U.S. law, including the Patriot Act.
Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.
Links
You may be asked to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or inappropriately destroyed.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards that are generally accepted by the industry.
COOKIES
Here is a list of cookies we use. We have listed them here so that you can choose whether or not to allow them.
session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on the location of the visitor) the next day. Calculates the number of visits to a shop by a single customer.
cart, unique identifier, persists for 2 weeks, stores your shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the shop has a password, it is used to know if the current visitor has access.
ARTICLE 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make any changes to this policy, we will notify you here that this policy has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT DETAILS
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact our Privacy Officer at contact@superchictoys.com.