Shipping and Returns Policy

Shipping and Returns Policy

Returns & Exchanges:

At Super Chic Toys, we do our best to make sure that our product descriptions are as detailed as possible so that you do not encounter any problems no surprises when you receive our products. We want our customers know exactly what they're ordering.

Order Cancellation Policy:

We pride ourselves on our ability to quickly process all orders that are placed on our site. Most orders are processed within 12 hours. If you wish to cancel your order for any reason, please send us at as soon as possible.

A large majority of the items in stock are processed and/or shipped within 12 hours, it is imperative that you contact us for this period, so that we can try to cancel your order before the end of this period. It is processed and/or shipped.

No request for cancellation of your order will be accepted taken into account if it has already been processed.


Address Error:

It is your responsibility to verify the accuracy of this address and to contact us very quickly to give us a precise address modification. This can only be done if your order has not yet been processed.

We cannot be held responsible for the information incorrect shipping instructions. We are also not responsible for refused or undeliverable orders (inaccessible addresses, addresses incomplete...).

In these last cases, these parcels can be returned to us,

but not always.

If your order is returned to the sender, we will send you a propose a refund of your order minus the shipping costs, or we will propose a forwarding, according to your choice.

You are not eligible for reshipment or refund, of your order as long as your package has not been received by the sender.



Return Policy:

We accept returns* for any reason! Only you're unsatisfied or you've simply changed your opinion. Our return policy is 14 days from the time you receive your goods products. If for any reason you are not satisfied, simply fill out this return form. Sign it and send it with your package to the address we will give you when you write to our support.